{"id":3041,"date":"2025-12-13T05:52:07","date_gmt":"2025-12-13T05:52:07","guid":{"rendered":"https:\/\/luxurycigarsandaccessories.com\/?page_id=3041"},"modified":"2025-12-14T19:02:17","modified_gmt":"2025-12-14T19:02:17","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/luxurycigarsandaccessories.com\/ja\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3041\" class=\"elementor elementor-3041\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-882b9ac e-flex e-con-boxed e-con e-parent\" data-id=\"882b9ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-426681c elementor-widget elementor-widget-wd_text_block\" data-id=\"426681c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3 data-start=\"273\" data-end=\"295\">Order Processing<\/h3><p data-start=\"296\" data-end=\"541\">All in-stock items are processed and dispatched within <strong data-start=\"351\" data-end=\"372\">1\u20132 business days<\/strong>. Orders placed Monday to Friday before <strong data-start=\"412\" data-end=\"430\">12:00 PM (EST)<\/strong> are usually shipped the same or next business day. Orders are not processed on weekends or statutory holidays.<\/p><p data-start=\"543\" data-end=\"732\">Pre-order or backordered items will ship as soon as they become available at no additional cost. Should an unexpected delay occur for in-stock items, we will contact you promptly via email.<\/p><hr data-start=\"734\" data-end=\"737\" \/><h3 data-start=\"739\" data-end=\"769\">Shipping Methods &amp; Rates<\/h3><p data-start=\"770\" data-end=\"869\">We ship across Canada and using trusted carriers such as <strong data-start=\"823\" data-end=\"838\">Canada Post<\/strong> and approved courier partners as well as world wide.<\/p><ul data-start=\"871\" data-end=\"1013\"><li data-start=\"871\" data-end=\"942\"><p data-start=\"873\" data-end=\"942\"><strong data-start=\"873\" data-end=\"907\">Standard Canada-Wide Shipping:<\/strong> Flat rate calculated at checkout<\/p><\/li><li data-start=\"943\" data-end=\"1013\"><p data-start=\"945\" data-end=\"1013\"><strong data-start=\"945\" data-end=\"966\">Express Shipping:<\/strong> Available upon request (additional fees apply)<\/p><\/li><\/ul><p data-start=\"1015\" data-end=\"1101\">Shipping costs may vary based on package size, weight, destination, or declared value.<\/p><blockquote data-start=\"1103\" data-end=\"1172\"><p data-start=\"1105\" data-end=\"1172\">All prices on our website are listed in <strong data-start=\"1145\" data-end=\"1171\">CAD (Canadian Dollars)<\/strong>.<\/p><\/blockquote><hr data-start=\"1174\" data-end=\"1177\" \/><h3 data-start=\"1179\" data-end=\"1208\">PO Boxes &amp; Remote Areas<\/h3><p data-start=\"1209\" data-end=\"1408\">We ship to most <strong data-start=\"1225\" data-end=\"1237\">PO Boxes<\/strong> and rural or remote locations within Canada. Delivery times may vary depending on carrier access. If you are unsure about your address, please contact us before ordering.<\/p><p data-start=\"1410\" data-end=\"1455\">\ud83d\udce7 <strong data-start=\"1413\" data-end=\"1423\">Email:<\/strong> sales<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1424\" data-end=\"1455\">@luxurycigaraccessories.com<\/a><\/p><hr data-start=\"1457\" data-end=\"1460\" \/><h3 data-start=\"1462\" data-end=\"1500\">Shipping Confirmation &amp; Tracking<\/h3><p data-start=\"1501\" data-end=\"1649\">Once your order has shipped, you will receive a <strong data-start=\"1549\" data-end=\"1580\">shipping confirmation email<\/strong> with tracking details so you can monitor your delivery in real time.<\/p><hr data-start=\"1651\" data-end=\"1654\" \/><h2 data-start=\"1656\" data-end=\"1685\">Taxes &amp; Legal Compliance<\/h2><p data-start=\"1686\" data-end=\"1789\">All applicable <strong data-start=\"1701\" data-end=\"1725\">Canadian sales taxes<\/strong> are calculated at checkout based on your province or territory.<\/p><p data-start=\"1791\" data-end=\"2047\">Customers are responsible for ensuring that the purchase and possession of tobacco-related products are legal in their province or municipality. Luxury Cigar &amp; Accessories is not responsible for delays, seizures, or refusals due to regulatory restrictions.<\/p><hr data-start=\"2049\" data-end=\"2052\" \/><h2 data-start=\"2054\" data-end=\"2084\">Damages, Loss &amp; Liability<\/h2><p data-start=\"2085\" data-end=\"2360\">Luxury Cigar &amp; Accessories is not liable for loss, theft, or damage once an order has been transferred to the shipping carrier. If your order arrives damaged, please contact the carrier immediately to file a claim. Retain all packaging and damaged items for claim processing.<\/p><hr data-start=\"2362\" data-end=\"2365\" \/><h2 data-start=\"2367\" data-end=\"2406\">Returns Related to Shipping Issues<\/h2><p data-start=\"2407\" data-end=\"2679\">If a shipment is returned to us due to an incorrect address provided by the customer, refusal of delivery, or failure to collect the package, a refund will be issued <strong data-start=\"2573\" data-end=\"2597\">minus shipping costs<\/strong> and a <strong data-start=\"2604\" data-end=\"2626\">25% restocking fee<\/strong>, provided items are returned in resalable condition.<\/p><hr data-start=\"2681\" data-end=\"2684\" \/><h2 data-start=\"2686\" data-end=\"2719\">Optional Shipping Protection<\/h2><p data-start=\"2720\" data-end=\"2806\">Customers may choose to add <strong data-start=\"2748\" data-end=\"2771\">Shipping Protection<\/strong> at checkout for enhanced coverage.<\/p><h3 data-start=\"2808\" data-end=\"2831\">Coverage Includes<\/h3><ul data-start=\"2832\" data-end=\"2926\"><li data-start=\"2832\" data-end=\"2863\"><p data-start=\"2834\" data-end=\"2863\">Carrier loss during transit<\/p><\/li><li data-start=\"2864\" data-end=\"2890\"><p data-start=\"2866\" data-end=\"2890\">Transit-related damage<\/p><\/li><li data-start=\"2891\" data-end=\"2926\"><p data-start=\"2893\" data-end=\"2926\">Theft prior to confirmed delivery<\/p><\/li><\/ul><h3 data-start=\"2928\" data-end=\"2953\">Coverage Exclusions<\/h3><p data-start=\"2954\" data-end=\"3141\">Shipping Protection does not apply once the carrier marks the package as <strong data-start=\"3027\" data-end=\"3040\">Delivered<\/strong>, nor does it cover delays, incorrect addresses, customs or regulatory holds, or post-delivery theft.<\/p><h3 data-start=\"3143\" data-end=\"3163\">Filing a Claim<\/h3><p data-start=\"3164\" data-end=\"3265\">Claims must be submitted within <strong data-start=\"3196\" data-end=\"3215\">7 calendar days<\/strong> of the carrier\u2019s loss or damage scan by emailing:<\/p><p data-start=\"3267\" data-end=\"3305\">\ud83d\udce7 <strong>sales<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3272\" data-end=\"3303\">@luxurycigaraccessories.com<\/a><\/strong><\/p><p data-start=\"3307\" data-end=\"3322\">Please include:<\/p><ul data-start=\"3323\" data-end=\"3394\"><li data-start=\"3323\" data-end=\"3339\"><p data-start=\"3325\" data-end=\"3339\">Order number<\/p><\/li><li data-start=\"3340\" data-end=\"3359\"><p data-start=\"3342\" data-end=\"3359\">Tracking number<\/p><\/li><li data-start=\"3360\" data-end=\"3394\"><p data-start=\"3362\" data-end=\"3394\">Photos of damage (if applicable)<\/p><\/li><\/ul><h3 data-start=\"3396\" data-end=\"3412\">Resolution<\/h3><p data-start=\"3413\" data-end=\"3461\">Approved claims will be resolved through either:<\/p><ul data-start=\"3462\" data-end=\"3567\"><li data-start=\"3462\" data-end=\"3509\"><p data-start=\"3464\" data-end=\"3509\">A replacement (subject to availability), or<\/p><\/li><li data-start=\"3510\" data-end=\"3567\"><p data-start=\"3512\" data-end=\"3567\">Store credit equal to the value of the affected item(s)<\/p><\/li><\/ul><p data-start=\"3569\" data-end=\"3631\">Shipping Protection is non-refundable once an order is placed.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Order Processing All in-stock items are processed and dispatched within 1\u20132 business days. Orders placed Monday to Friday before 12:00<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3041","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/pages\/3041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/comments?post=3041"}],"version-history":[{"count":7,"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/pages\/3041\/revisions"}],"predecessor-version":[{"id":3121,"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/pages\/3041\/revisions\/3121"}],"wp:attachment":[{"href":"https:\/\/luxurycigarsandaccessories.com\/ja\/wp-json\/wp\/v2\/media?parent=3041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}